Cookie and privacy policy
When you visit our website, information about you is collected and used to customize and improve our content. If you do not want information to be collected, you should delete your cookies and refrain from further use of the website.
Cookies
The website uses “cookies”, which are text files stored on your computer, mobile, or similar device with the purpose of recognizing it, remembering settings, performing statistics, and targeting advertisements. Cookies cannot contain harmful code such as viruses.
The website may contain cookies from third parties.
Personal Data
Personal data is any kind of information that can to some extent be attributed to you. When you use our website, we collect and process a range of such information. This happens, for example, through general interactions with the site, such as when you sign up for our newsletter, participate in a contest/survey, register as a new user/subscriber, or use services or make purchases/book consultations via our website.
We typically collect and process the following types of information: a unique ID and technical information about your computer, tablet, or mobile phone, your IP address, geographic location, and the pages you click on. To the extent that you explicitly consent and enter the information yourself, we also process: name, phone number, email, address, and payment information. This typically occurs when you create a login or make a purchase on the site.
We only collect personal data when it is relevant to us and only if it is relevant to your activity at The Menopause Clinic.
When collecting, processing, and using your personal data, we always comply with all relevant and applicable legal regulations in accordance with Article 6 of the General Data Protection Regulation (GDPR).
We will only store your personal data as long as we are legally obliged to do so or as long as it is relevant to the purpose for which it was collected.
Purpose
The information is used to identify you as a user and to show you the advertisements that are most relevant to you, to register your purchases and payments, and to deliver the services you have requested, such as receiving newsletters. Additionally, we use the information to optimize and improve our services and content.
If you wish to book a consultation, receive a product, or a service from us, we need to collect certain personal data to complete the order and provide our services.
We may collect information such as name, email address, postal address, phone number, and payment information.
The Menopause Clinic collects and processes your personal data when you:
- Visit our website
- Complete a booking
- Sign up for our newsletter
We collect your name and email address in order to send you a booking confirmation.
If during the registration process or on our website you have given us your consent, we use your email address to send newsletters. You can subscribe or unsubscribe from the newsletter at any time. All newsletters contain an unsubscribe link. If the processing of personal data is based on your consent, you have the right to withdraw your consent at any time.
If you do not wish to provide the personal data required to complete a booking, unfortunately, you will not be able to use our services on the website.
Retention Period
We store information for the period allowed by law, and we delete it when it is no longer necessary or relevant. The period depends on the nature of the information and the reason for storage.
Your information (except your email address, if you have consented to its use for receiving offers) will be deleted two years after you have received your product or service.
Disclosure of Information
Data about your use of the website, which ads you receive and possibly click on, geographic location, gender, age segment, etc., may be passed on to third parties to the extent that this information is known. The information is used for targeted advertising.
We also use several third parties for storing and processing data. These process information solely on our behalf and may not use it for their own purposes.
We have entered into data processing agreements with our data processors, which is your and our guarantee that they comply with current rules on the protection of your personal data.
Disclosure of personal data such as name and email, etc., will only occur if you have given your explicit consent. We only use data processors in the EU or in countries that can provide your information with adequate protection.
Your Rights
As the data subject, you have several rights that we must always ensure are fulfilled. You have the right to request the following:
- Access to and correction of your personal data
- Deletion of your personal data
You also have the right to object to the processing of your personal data and the right to lodge a complaint with a data protection authority.
If you no longer want us to process your personal data, or you want us to restrict the processing of your personal data, you can send a request to: contact@themenopauseclinic.com
Data Controller
The data controller for the collection, processing, and use of your personal data on themenopause-clinic.com is:
The Menopause Clinic, 845 United Nations Plaza, Apt. 51E, New York, NY 10017
Changes to the Privacy Policy
The rapid development of the technical and digital market may require us to update the way we handle personal data. Therefore, we reserve the right to update and change these guidelines without prior notice.